Privacy Policy

Welcome to Chowdhury Oil Mill! Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [https://chowdhuryoilmill.com](https://chowdhuryoilmill.com) or interact with our services. By using our website, you agree to the practices described in this policy.

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1. Information We Collect

We may collect the following types of information from you:

1.1 Personal Information:

When you place an order or sign up for updates, we may collect:

- Name

- Email address

- Phone number

- Shipping and billing address

1.2 Non-Personal Information:

When you browse our website, we may collect non-identifiable data such as:

- IP address

- Browser type

- Device information

- Browsing behavior and site usage

1.3 Payment Information:

We collect payment details (e.g., bKash, bank transfer) through secure third-party payment processors. We do not store full payment details on our servers.

2. How We Use Your Information

We use the information we collect to:

- Process and fulfill your orders.

- Communicate with you regarding your purchases and inquiries.

- Improve our website, products, and customer service.

- Send promotional offers and updates (only with your consent).

- Comply with legal obligations or resolve disputes.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties in the following cases:

3.1 Service Providers:

We may share data with logistics companies, payment processors, and IT service providers to complete your orders.

3.2 Legal Compliance:

We may disclose information if required to comply with applicable laws or regulations, or to protect our legal rights.

4. Data Security

We take reasonable steps to protect your information, including:

- Encrypting sensitive data during transmission.

- Using secure servers to store your data.

- Limiting access to your information to authorized personnel.

However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site performance. Cookies may collect:

- Preferences and settings

- Visitor behavior (e.g., pages visited, time spent)

You can manage or disable cookies through your browser settings, but doing so may affect website functionality.

6. Your Rights

As a user, you have the right to:

- Access and Review: Request a copy of the personal data we hold about you.

- Correction: Update inaccurate or incomplete information.

- Deletion: Request the removal of your data (subject to legal or transactional obligations).

- Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at service@chowdhuryoilmill.com .

7. Retention of Information

We retain personal information as long as necessary to:

- Complete the purposes outlined in this policy.

- Comply with legal obligations.

- Resolve disputes or enforce agreements.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices or content. Please review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated policies will be posted on this page with a new effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Chowdhury Oil Mill

Email: service@chowdhuryoilmill.com

Phone: +8801894434381

Address: CH Oil Mills, 408/389 Batasha Potti, Puran Bazar, Chandpur-3600, Bangladesh.

By using this website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. Thank you for trusting Chowdhury Oil Mill!